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"You need to practice what you preach" says Ken Gonzalez (Video)
This interview was filmed at the Pink Elephant Conference and features Ken Gonzalez, Service Management Consultant at Engaged Consulting Inc, discussing his views on ITSM. In Summary In addition, Ken...
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Too much Shadow IT? Sunlight is the best disinfectant
“Sunlight is the best disinfectant” U.S. Supreme Court Justice Louis Brandeis. Could issues with Shadow IT be addressed by openness and communications? A lot of people confuse the term Shadow IT for...
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